Negative Reviews

Over the weekend at work I got some negative reviews from a patient’s family.

I’m not going to lie, it hurt a little bit.  I went home feeling bad.  When I got home, I asked myself a question.

How come when I get a negative review it makes me feel bad?

At the current hospital most of the reviews have been positive.  The manager told me that she had been getting a lot of positive reviews from not only the staff but the patients.

So why am I only focused on the negative reviews that I got over the weekend?

I believe that those positive reviews helped to save my job.  After I failed the telemetry test, the hospital was supposed to cancel my contract but they didn’t.  Out of the 6 travelers at the hospital, only one of us passed the telemetry test.  They kept all of us.  Maybe they needed us really bad but I like to think that those positive reviews helped.

I also thought about a book that I had read.  It is called, “Happiness is a Choice” by Barry Neil Kaufman.  One of the things that stood out for me in this book, is the concept that at any given moment we choose which emotion to feel.  No one can make you angry, sad, hurt, or happy.  You have to choose to be those things.  In any situation, you can choose which emotions to feel.  I was choosing to be sad about the reviews.

When I woke up, my mind wanted to replay the previous day and what I could have done better.  I decided I didn’t want to do that.  It wasn’t helping my mood and I just didn’t want to start my day like that.  I also didn’t get a lot of sleep that night.

I put on some music that always gets me happy.  I decided that I was going to listen to music and sing all day and do some work.  It helped to keep me motivated to work.

I decided that every one is entitled to their opinion but I don’t have to accept whatever label they want to give me because of those opinions.  I know that over the weekend I was doing my best.  To some people that may not be enough but that is their opinion.

I also started to think of all the good reviews that I’ve gotten.  That outweighed the bad reviews over the weekend.  So the next time I get some negative reviews, I’m going to think of the positive reviews that I’ve gotten.  I will use the situation to help me to learn but I will not let it make me choose to be negative towards myself.  In the face of negative reviews, I’m now going to listen but I’m not going to take them personally.  Especially when I know I was doing my best.

I chose to be happy and to let the negativity go.  Listening to music and singing helped me to do just that.  This next song never fails to get me into a happy mood.

What song gets you happy?  Leave a comment and let me know.

I also checked myself.  I had noticed that I was being more judgmental of other people internally lately.  Maybe that patient’s family members were my mirror to show me what I was dong internally to other people.  I decided that I’m going to be more compassionate towards other people and stop being so critical of them.

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